As a Beauty By Brittany customer, you are very important to us and I want you to be completely satisfied with your purchase.
If you are dissatisfied with any product purchased through my site for any reason, you may return the item(s) within 30 days for an exchange or refund.
Please be advised that prior authorization is required on all returns and exchanges. Any return or exchange sent to me without return authorization cannot be accepted.
For any manufacturer defects, or damaged products occurred in shipping we will provide prepaid return labels.
Email at Brittany@CalistogaBeauty.com to initiate returns.
If a Prepaid Return Label is provided print the label from your email.
Pack items into a box with adequate packing material. Please include any additional notes or details to help expedite the return process. Seal the box and affix the pre-paid label to the outside.
If your return label is not available, please return items to:
Beauty by Brittany
PO Box 611
Calistoga, CA 94515
Take the package to any USPS pick up or drop off location.
We are not responsible for return packages that are lost in transit.
Please allow up to two weeks for the return to be processed, at which time a credit or exchange will be made depending on your request. Please allow one to two billing cycles for the refund to show on your account.
CalistogaBeauty.com e-Gift Cards cannot be returned or exchanged.
If you have questions about returns and exchanges, please contact us by email at Brittany@CalistogaBeauty.com.